From the sommelier that guides your guests to agents for wine club, the tasting room, marketing, finance, and insights — all trained on your wines and connected to the systems you already use.
We started with the sommelier. Today our agents support the whole estate, from the guest conversation to the back office, all trained on your wines and your story.
Guides guests through your wines
Keeps members engaged between shipments
Supports the tasting room and bookings
Campaigns in your estate’s voice
A clear view of what guests want
A clear view of what guests want
A conversational AI sommelier trained on your wines, your story, your vintages, and your voice. Available on your website, in your tasting room, and anywhere your guests are ready to discover what to drink next.
Every varietal, vintage, tasting note, vineyard, pairing, and release detail — available instantly, without your team having to repeat the same answers again and again.
When a guest connects with a wine, the sommelier can add it to their Commerce7 cart directly within the conversation.
For guests ready to experience the estate in person, the sommelier can guide them toward the right tasting and support reservations through Commerce7.
An agent that keeps wine club members engaged between shipments — answering their questions, learning their preferences, and helping your team keep the members who matter most.
Shipments, billing, pickups, skips, and upgrades handled any time, in your estate’s voice.
Preferences and past purchases inform selections, swaps, and add-ons for each member.
Spots members who may be drifting away and prompts timely, personal outreach from your team.
From the first booking to the follow-up, the concierge supports guests and your tasting room team before, during, and after every visit.
Tastings, tours, and group bookings arranged through Commerce7.
Your team can look up wines, members, and orders in seconds while guests are in front of them.
Thank-you notes, reorder reminders, and an invitation to come back.
An agent that helps your team plan, write, and send marketing that sounds like your winery — across email, Google search (SEO), Meta, and social — and reaches the right guests.
Emails, release notes, social posts, and Meta ads drafted from your story and your wines.
Segments built from purchase history, preferences, and conversations, with SEO that helps new guests find you on Google.
Campaigns planned around allocations, vintages, and the seasons of your estate.
Every conversation, purchase, and booking becomes a signal. Insights turns them into a picture your team can act on.
What guests ask about, what they love, and where they hesitate.
Which wines, pairings, and experiences are gaining interest — and which are not.
Clear summaries for owners, winemakers, and hospitality leads.
An agent that supports the finance and compliance work behind every bottle sold, so your team spends less time on paperwork.
Orders, payments, and club charges matched and summarized.
Shipping rules, licensing, and reporting deadlines kept in view.
Exceptions surfaced before they become problems.
